Dealing with people face to face, being open and receptive, and ________ can improve communication in the workplace by reducing physical and psychological distance.
A) Showing courtesy
B) Being less judgmental
C) Involving people in decisions that affect them
D) All of these
Correct Answer:
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Q10: A leader's use of _ and _
Q11: In his work on servant leadership, _
Q12: The servant leader shows commitment to people
Q13: Employee participation has been shown to have
Q14: Gandhi, the Indian spiritual and political leader,
Q16: The effective leader today incorporates people-oriented characteristics
Q17: With roots in _ ideals, participative leadership
Q18: Deming worked with the _ and helped
Q19: Procter and Gamble developed the concept of
Q20: A Chinese proverb says, "Be _ and
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