GE offers an eight-hour seminar based on its six sigma quality program,which aims for only one defect per 1,000,000-unit production run,to employees in its new facility in Brazil.This example focuses on which component of the quality management strategy?
A)Technology
B)Materials
C)Employee involvement
D)Methods
E)Operations

Question

Quizplus · Accepted Answer

The eight-hour seminar offered by GE to its employees in Brazil on its six sigma quality program indicates employee involvement, which is a critical component of the quality management strategy. The program emphasizes the participation of employees in identifying, analyzing, and solving quality issues to achieve set quality standards. The other components of quality management, such as technology, materials, methods, and operations, may be critical, but this example specifically highlights employee involvement.

GE Offers an Eight-Hour Seminar Based on Its Six Sigma