For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired ____ to follow him around and collect his information in the form of if-then statements and then to create a computerized information system to replicate that knowledge.
A)knowledge workers
B)technical specialists
C)computer engineers
D)data analyzers
E)information processors

Question

Quizplus · Accepted Answer

Knowledge workers are individuals who use their specialized knowledge and expertise to perform their jobs. In this case, the knowledge worker would be responsible for collecting the first-line manager's knowledge and creating a computerized information system to replicate that knowledge.

For Many Years,the Same First-Line Manager Supervised the Preparation of Campbell