The method for providing solutions to union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a
A) complaint protocol.
B) chain of command.
C) grievance procedure.
D) protest procedure.
E) corporate campaign.

Question

Quizplus · Accepted Answer

The grievance procedure is a formal process for resolving disputes between labor unions and management over the interpretation or violation of a collective bargaining agreement. The procedure typically involves a series of steps that escalate the issue to higher levels of management or union representation until a resolution is reached.

The Method for Providing Solutions to Union-Management Conflicts Over Interpretation