Which of the following types of alternate dispute resolution functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act?
A) Mediation
B) Behavioral modeling
C) Open-door policy
D) Fair representation
E) Peer review system

Question

Quizplus · Accepted Answer

Open-door policy is an organization's policy of making managers available to hear complaints. This policy works only to the degree that managers who hear complaints listen and are able to act.

Which of the Following Types of Alternate Dispute Resolution Functions