Adam Wallace,a neutral party outside of La Mesa Inc. ,helped simplify issues between two technical teams of the company.Though Wallace's solution had no binding power,both the teams decided to accept his solution.This is an example of
A) mediation.
B) arbitration.
C) open-door policy.
D) progressive discipline.
E) fair representation.

Question

Quizplus · Accepted Answer

Mediation is a process in which a neutral third party, like Adam Wallace, helps two or more parties resolve a dispute without making a binding decision. In this case, Wallace helped to simplify the issues and came up with a solution that both teams decided to accept. This is an example of mediation because he facilitated communication and helped the teams come to an agreement voluntarily.

Adam Wallace,a Neutral Party Outside of La Mesa Inc