Lily,a manager at Pyramid Inc.,uses a rating tool to evaluate the performance of her subordinates.However,she finds that the scale she used did not yield consistent results and could not determine if a change had taken place in the performance of the employees.Which of the following was lacking in the rating scale?
A) Validity
B) Acceptability
C) Reliability
D) Transparency
E) Specificity

Question

Quizplus · Accepted Answer

With regard to a performance measure, reliability describes the consistency of the results that the performance measure will deliver. If a performance measure lacks test-retest reliability, determining whether an employee's performance has truly changed over time will be impossible.

Lily,a Manager at Pyramid Inc