KTPO Telecom wants to implement an on-the-job training program for its sales staff who are unaware of the technical aspects of the firm's products.The lack of technical knowledge among its sales staff is harming the company's prospects of securing lucrative contracts.Although KTPO's IT team is well versed in various technologies,it is not well suited to handle a training program.However,the best IT trainers in the industry cost more than what KTPO can afford to spend on the training program.This scenario illustrates _____.

Question

Quizplus · Accepted Answer

Readiness for training depends on two broad characteristics of the work environment: situational constraints and social support. Situational constraints are the limits on training's effectiveness that arise from the situation or the conditions within the organization. In this scenario, KTPO's lack of funds to employ the best trainers in the industry is a situational constraint.

KTPO Telecom Wants to Implement an On-The-Job Training Program for Its