Which of the following helps one deal with the anger of others?
A) Developing positive affirmations
B) Being empathic and using reflecting statements
C) Giving orders or ultimatums
D) Using an anger journal

Question

Quizplus · Accepted Answer

Being empathic and using reflecting statements, such as "I understand that you are angry, can you tell me more about why you feel that way?" can help defuse the situation and allow the person to feel heard and validated. Giving orders or ultimatums (C) can escalate the situation, while developing positive affirmations (A) and using an anger journal (D) may be helpful for managing one's own anger, but are not necessarily effective in dealing with the anger of others.

Which of the Following Helps One Deal with the Anger