_____ statements paraphrase the message back to the sender to convey understanding and acceptance.
A) Advising
B) Reflecting
C) Probing
D) Diverting

Question

Quizplus · Accepted Answer

Reflecting statements repeat back to the sender what they have said in order to demonstrate that the listener understands and accepts their message. Advising statements give suggestions or recommendations, probing statements ask for more information or details, and diverting statements change the focus of the conversation.

_____ Statements Paraphrase the Message Back to the Sender to Convey