The number of customers who discontinue their use of a service divided by the average number of total participants is called

Name: The number of customers who discontinue their use of a service divided by the average number of total participants is called
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Churn is the term used to describe the number of customers who discontinue their use of a service divided by the average number of total participants. It is a key metric used to measure the health of a business and its ability to retain customers.

The Number of Customers Who Discontinue Their Use of a Service