When Toyota owners began to report problems with sticking accelerator pedals and non-functioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and did a recall. Which of the four steps of the Ethical Decision-Making Framework was Toyota performing when it recalled several of its 2007-2010 models?

Question

Quizplus · Accepted Answer

Toyota was choosing a course of action by doing a recall. They had already identified the issue, assessed the risk, gathered information, and identified stakeholders before deciding to do a recall, which makes E the correct answer.

When Toyota Owners Began to Report Problems with Sticking Accelerator