If you must tell an employee that he is facing a sexual harassment investigation, you should use a rich medium of communication.

Name: If you must tell an employee that he is facing a sexual harassment investigation, you should use a rich medium of communication.
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Quizplus · Accepted Answer

A rich medium is more effective with nonroutine situations. Informing staff of such an investigation is best done using a rich medium such as a face-to-face meeting because the receiver is likely to want additional information.

If You Must Tell an Employee That He Is Facing