When Greg and his wife Amy bought a local landscaping business,they wanted to make sure their values became embedded in the organization.Greg and Amy's company,like any organization,can accomplish this by having rites and rituals,watching how they react to each crisis,role modeling,training,and coaching.

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Changing organizational culture is essentially a teaching process-that is,a process in which members instruct each other about the organization's preferred values,beliefs,expectations,and behaviors.The process is accomplished by using one or more of the following 12 mechanisms: formal statements;slogans and sayings;rites and rituals;stories,legends,and myths;leader reactions to crises;role modeling,training,and coaching;physical design;rewards,titles,promotions,and bonuses;organizational goals and performance measurable and controllable activities;organizational structure;and organizational systems and procedures.

When Greg and His Wife Amy Bought a Local Landscaping