Mandy,a server in a popular family restaurant,is the most popular employee with both customers and employees,and as a result,she usually receives the most tips.She is always ready to lend a hand when asked,and with her warm personality and supportive nature,people confide in her.Mandy does have a problem telling people no,and has a tendency to avoid conflict,concerned about hurting others or getting people mad.Mandy represents a person with a(n)_____ style.
A)directive
B)conceptual
C)ambiguous
D)behavioral
E)analytical

Question

Quizplus · Accepted Answer

People with a behavioral style have a low tolerance for ambiguity and tend to focus on the people or social aspects of a work situation.The behavioral style is the most people oriented of the four styles.People with this style work well with others and enjoy social interactions in which opinions are openly exchanged.Behavioral types are supportive,receptive to suggestions,warm,and prefer verbal to written information.Although they like to hold meetings,people with this style have a tendency to avoid conflict and to be concerned about others.This can lead behavioral types to adopt a wishy-washy approach to decision making and to have a hard time saying no.

Mandy,a Server in a Popular Family Restaurant,is the Most Popular