When Dave,the sales manager,is deciding on who will train the new sales trainee,he tries not to look at just the recent sales numbers but also checks past sales reports to determine who is the most productive.This way he is not affected by the ______ bias.
A)sunk-cost
B)adjustment
C)representativeness
D)availability
E)escalation of commitment

Question

Quizplus · Accepted Answer

Availability bias comes from managers using information readily available from memory to make judgments.Dave is reviewing past sales reports,not relying on his memory,to avoid availability bias.

When Dave,the Sales Manager,is Deciding on Who Will Train the New