As a customer,the only way of improving our understanding of how to deal with organizations is by talking directly with companies,not by studying management.

Question

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Studying management is likely to help you understand how to deal with organizations from the outside.Since we all are in constant interaction with all kinds of organizations,it helps to understand how they work and how the people in them make decisions.Such knowledge may give you some defensive skills that you can use in dealing with organizations as a customer or investor.

As a Customer,the Only Way of Improving Our Understanding of How