Many companies have created _______________ functions to support and manage end-user and workgroup computing.
A) customer relationship managers
B) information centers
C) user services
D) end-user focus groups

Question

Quizplus · Accepted Answer

User services functions are specifically designed to support and manage end-user and workgroup computing needs, providing assistance with hardware and software issues, cybersecurity measures, and other technical concerns that may arise. While customer relationship managers may also play a role in addressing end-user concerns, their focus is typically broader and may extend beyond computing or technical support. Information centers may provide resources and guidance related to technology, but may not have the same level of hands-on support capabilities as a dedicated user services function. End-user focus groups may be useful for gathering feedback and identifying areas for improvement, but do not provide direct support or management of computing operations.

Many Companies Have Created _______________ Functions to Support and Manage