According to the value chain concept, primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

Question

Quizplus · Accepted Answer

Primary processes in the value chain concept refer to activities directly involved in creating and delivering a product or service, such as inbound logistics, operations, outbound logistics, marketing and sales, and service. Procurement of resources and human resource management are considered support activities, not primary processes.

According to the Value Chain Concept, Primary Processes Include Such