One of the supervisors for a home health agency asks the nurse to give a family of a child with a chronic illness a survey evaluating the nurses and other service providers.How should the nurse recognize this request?

Question

Quizplus · Accepted Answer

Quality assessment and improvement activities are essential for virtually all organizations.Family involvement in evaluating a home care plan can occur on several levels.The nurse can ask the family open-ended questions at regular intervals to assess their opinion of the effectiveness of care.Families should also be given an opportunity to evaluate the individual home care nurses,the home care agency,and other service providers periodically.Evaluation of the provision of care to the patient and family requires evaluation of the care provider,that is,the nurse.Quality-monitoring activities are required by virtually all health care agencies.During the evaluation process,the family is asked to provide their perceptions of care.

One of the Supervisors for a Home Health Agency Asks