Building good relationships with suppliers and partners would be considered customer service goals.
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Q7: Operational planning specifies plans for department managers,
Q16: Operational plans and goals are those that
Q20: Top managers make the broad strategic plan
Q23: Goals are most effective when they are
Q30: The most difficult step in an MBO
Q31: MBO refers to managing by opportunity.
Q37: Managers believe they are better oriented toward
Q37: A visual representation of the key drivers
Q39: The department manager's tool for daily and
Q40: An action plan defines the course of
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