How can a project manager support and encourage functional conflict?
A) Conflict should not be encouraged or supported
B) By asking tough questions and by challenging the rationale behind recommendations
C) By imposing a solution to the conflict after listening to each party
D) By negotiating a resolution by reasoning and persuasion
E) As soon as emotions flare, he or she can intervene and attempt to control conflict because it has become dysfunctional

Question

Quizplus · Accepted Answer

Functional conflict can be encouraged by asking tough questions and challenging the rationale behind recommendations, as this can lead to better decision-making and innovation.

How Can a Project Manager Support and Encourage Functional Conflict