The manager of a pizza restaurant monitors the employee's behavior by counting the number of customers each employee serves and how much each customer spends.This is an example of
A)feedback control.
B)bureaucratic control.
C)behavior control.
D)output control.
E)clan control.

Question

Quizplus · Accepted Answer

Measuring outputs and evaluating behavior is relatively easy in a fast-food restaurant, for example, because employees are performing routine tasks.Similarly, managers of a fast-food restaurant can easily measure outputs by counting how many customers their employees serve, the time each transaction takes, and how much money each customer spends.Managers can easily observe each employee's behavior and quickly take action to solve any problems that may arise.

The Manager of a Pizza Restaurant Monitors the Employee's Behavior