Sawyer Outfits manufactures baby clothes.The company has worked hard to develop function strategies to deliver customers desired product attributes.The company is likely to see costs grow out of control if it
A)customizes every product to the unique demands of individual customers.
B)improves responsiveness to all customers.
C)responds to customer demand.
D)improves the quality of products to meet customer needs.
E)pursues to achieve superior quality.

Question

Quizplus · Accepted Answer

Although managers must seek to improve their responsiveness to customers by improving how the value chain operates, they should not offer a level of responsiveness to customers that results in costs becoming too high-something that threatens an organization's future performance and survival.For example, a company that customizes every product to the unique demands of individual customers is likely to see its costs grow out of control.

Sawyer Outfits Manufactures Baby Clothes