A firm has a formal, written guide regarding its zero-tolerance attitude toward sexual harassment and the consequences of its violation.By definition, this is a _____ of the firm.
A)standing plan
B)mission statement
C)policy
D)rule
E)norm

Question

Quizplus · Accepted Answer

A policy is a general guide to action; a rule is a formal, written guide to action; and a standing operating procedure is a written instruction describing the exact series of actions that should be followed in a specific situation.

A Firm Has a Formal, Written Guide Regarding Its Zero-Tolerance