Employees at Southwest Airlines have highly flexible job descriptions that enable them to chip in and help where needed.Employees are encouraged to help solve problems where they see them.Thus, it's not uncommon to see a Southwest manager helping move passenger luggage into aircraft or check in passengers at a gate.This is an example of:

Question

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For Theory Y management, to allow employees to work in the organization's interest, managers must create a work setting that provides opportunities for workers to exercise initiative and self-direction.

Employees at Southwest Airlines Have Highly Flexible Job Descriptions That