Jones Company makes every effort to consistently meet the expectations of all of its customers.It is clear that Jones Company is focused on:
A)Customer service.
B)Customer satisfaction.
C)Customer happiness.
D)Customer success.

Question

Quizplus · Accepted Answer

While customer service and customer happiness are important, the phrase "consistently meet the expectations of all of its customers" indicates a focus on customer satisfaction. Customer success may also be a goal, but it is not explicitly mentioned in the given sentence.

Jones Company Makes Every Effort to Consistently Meet the Expectations