Phil Bord is a CEO for a large auto manufacturer and is interested in improving the product quality.Phil had overheard his friend mention Six Sigma.Considering that Phil has no idea what Six Sigma is,what are some key points to help Phil out?
A)Six sigma quality means that he would have exactly half as many quality defects as he would have with three sigma quality.
B)To achieve truly world-class quality and performance,we need to focus on individual employee job functions.
C)Six sigma quality is the result of a well-defined and structured process.
D)All of these.

Question

Quizplus · Accepted Answer

Six sigma quality is achieved through a well-defined and structured process. Option A is incorrect because Six Sigma actually aims for much lower defect rates than just half of three sigma. Option B is incorrect because Six Sigma is not just about individual job functions, but rather it emphasizes the importance of cross-functional teamwork to achieve quality improvement.

Phil Bord Is a CEO for a Large Auto Manufacturer