Which of the following statements about misrepresentation is most likely true?
A) When salespeople loosely describe their product or service in glowing terms, those statements can be relied upon by the potential buyer.
B) Generally, the more knowledgeable the customer, the greater the chances the court will interpret an incorrect statement by a salesperson as an actionable misrepresentation.
C) When a salesperson makes claims of a "factual nature" regarding a service's inherent capabilities, the law does not treat these comments as statements of fact and warranties.
D) A salesperson's opinion about the quality of the product being sold is known as sales puffery and is legally actionable.
E) Even if the salesperson misrepresentation statement is made innocently, many courts will award damages to the customer.

Question

Quizplus · Accepted Answer

It's generally easy for customers to recover damages on the grounds of misrepresentation and breach of warranty. In many states, this holds even when a salesperson's statement is made innocently. Sales puffery typically does not lead to legal actions.

Which of the Following Statements About Misrepresentation Is Most Likely