Kevin contacted his local phone company yesterday and talked to the receptionist about whether or not it is possible to have an Internet connection without having local phone service.The receptionist is likely to have put him in touch with a(n):

Question

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A sales engineer sells products that call for technical know-how and an ability to discuss technical aspects of the product. Expertise in identifying, analyzing, and solving customer problems, such as with Internet telephone service, is another critical factor.

Kevin Contacted His Local Phone Company Yesterday and Talked to the Receptionist