Which of the following is NOT one of the four main elements in the customer relationship process used by salespeople to build long-term relationships?

Question

Quizplus · Accepted Answer

Relationship selling refers to the desire by today's salespeople to build long-term customer loyalty through the customer relationship process known as ABCS. The letters ABCS refer to analyzing customer needs, presenting product benefit, gaining customer commitment, and providing execellent service.

Which of the Following Is NOT One of the Four