Arthur,a pharmaceutical sales representative,is liked by his clients and he likes them.He is never critical and unsympathetic of his customers.Arthur most likely has _____ skills.

Question

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Human skill is the seller's ability to work with and through other people. Salespeople, such as Arthur, demonstrate this skill in the way they relate to other people, including customers or people within their own organizations. A seller with human skills likes other people and is liked by them. Sellers who lack human skills often are abrupt, critical, and unsympathetic.

Arthur,a Pharmaceutical Sales Representative,is Liked by His Clients and He