The degree to which a company specifies how decisions are to be made so that employees' behavior becomes predictable is referred to as
A) uniformity of output.
B) conformity of behavior.
C) standardization.
D) maximization of effort.
E) behavioral control.

Question

Quizplus · Accepted Answer

Standardization refers to the extent to which a company formalizes its procedures and controls, thereby making employee behavior more predictable. This can include specifying how decisions are to be made, which in turn affects employee behavior. Choices A, B, D, and E do not accurately describe this concept.

The Degree to Which a Company Specifies How Decisions Are