Zappos' 10 core values that define what it means for employees to be working at Zappos also define the _____ of Zappos.
A) organizational structure
B) organizational culture
C) organizational strategy
D) organizational controls

Question

Quizplus · Accepted Answer

Organizational culture describes the collectively shared values and norms of an organization's members. Values define what is considered important. Zappos' 10 core values are important to its employees; they define their identity of what it means to be working at Zappos.

Zappos' 10 Core Values That Define What It Means for Employees