Alpha Cleaning Equipment Co.wants to use the house of quality matrix in designing and developing a new vacuum cleaning machine.What is the first step that Alpha should take?
A) Identify customer requirements.
B) Determine the relative value or weight of customer requirements.
C) Identify engineering attributes that determine the performance of the vacuum cleaner.
D) Evaluate competing products to determine how well they meet customer needs.
Correct Answer:
Verified
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