The work of 20 claims processors is sampled and examined for errors.100 claims are randomly pulled for each processor with the results shown below.What is the upper limit of the control chart?

A) 0.059 (or 0.06).
B) 0.084 (or 0.08).
C) 0.099 (or 0.10).
D) None of the above.

Question

The work of 20 claims processors is sampled and examined for errors.100 claims are randomly pulled for each processor with the results shown below.What is the upper limit of the control chart?

A) 0.059 (or 0.06). 
B) 0.084 (or 0.08). 
C) 0.099 (or 0.10). 
D) None of the above.

Quizplus · Accepted Answer

The upper limit of the p-chart will be 0.4 + (3 x sqrt ((0.04(0.96)) / 100) = 0.099.

The Work of 20 Claims Processors Is Sampled and Examined