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Which of the Following Statements Concerning the Malcolm Baldrige Award

Question 35

Multiple Choice

Which of the following statements concerning the Malcolm Baldrige award is true?


A) A disadvantage of the award process is its lack of flexibility, requiring each participating organization to follow the same standardized approach.
B) The Baldrige criteria are based upon 1,000 points, allocated among four categories: strategy, information systems, business results, and conformance to documented procedures, policies, and training.
C) The award was established in 1987 to promote better quality management practices and improved quality results by global competitors.
D) For many companies the objective is not to win the award but to diagnose strengths and weaknesses of their management system.

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