Which of the following statements concerning the Malcolm Baldrige award is true?
A) A disadvantage of the award process is its lack of flexibility, requiring each participating organization to follow the same standardized approach.
B) The Baldrige criteria are based upon 1,000 points, allocated among four categories: strategy, information systems, business results, and conformance to documented procedures, policies, and training.
C) The award was established in 1987 to promote better quality management practices and improved quality results by global competitors.
D) For many companies the objective is not to win the award but to diagnose strengths and weaknesses of their management system.
Correct Answer:
Verified
Q30: Advantage Air Conditioning guarantees that any spare
Q31: Service quality is based on the gap
Q32: Which of the following is NOT a
Q33: Which of the following statements concerning ISO
Q34: Which of the following is NOT correct
Q36: For a health care clinic,complaints concerning the
Q37: The concept of mistake-proofing was first developed
Q38: Which of the following statements regarding suppliers
Q39: Which of the following is NOT an
Q40: Which of the following matches between the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents