A U.S. Investment firm, Fin-Smart, set up a customer service call center in India to take advantage of the lower labor costs. This is called ____.
A) homogenizing markets
B) vertical integration
C) outsourcing
D) horizontal integration

Question

Quizplus · Accepted Answer

Fin-Smart set up a customer service call center in India to take advantage of the lower labor costs, which is known as outsourcing.

A US Investment Firm, Fin-Smart, Set Up a Customer Service Call