During the sales presentation,the prospect interrupted the salesperson's presentation and said,"Wait a minute; this looks like it's going to cost too much." The salesperson responded,"I think you'll be delighted with how relatively inexpensive this program is.I'll address the subject of price in just a moment." Which objection-handling technique has the salesperson used?

Question

Quizplus · Accepted Answer

The salesperson has used the postponement objection-handling technique by acknowledging the objection and saying that they will address it in a moment instead of denying, neutralizing, or converting the objection immediately. This allows the salesperson to continue with their presentation and build value before discussing the price.

During the Sales Presentation,the Prospect Interrupted the Salesperson's Presentation and Said,"Wait