The makers of Samsung smartphones conduct a search in Twitter using the keyword 'iPhone' in order to understand what individuals are saying.Samsung is conducting which activity?

Question

Quizplus · Accepted Answer

Samsung is conducting social listening, which involves monitoring social media platforms to gain insights into what people are saying about a particular brand or topic. This can help companies understand public sentiment and identify areas for improvement in their own products or marketing strategies. Data mining involves extracting insights from large datasets, corporate espionage involves unethical or illegal activities to obtain trade secrets from competitors, and product development involves creating new products or improving existing ones based on customer needs and feedback.

The Makers of Samsung Smartphones Conduct a Search in Twitter