"Holiday Inn Burlington is dedicated to providing quality hospitality product and service.Although we try to anticipate guest concerns before they arise,we understand that every customer is an individual who requires special attention." This is a part of their _____ statement.

Question

Quizplus · Accepted Answer

The statement reflects the overall purpose and goals of the organization, which is defined as the mission statement. The other options do not accurately describe the statement. A benefit statement would focus more on the advantages of staying at the hotel, a business portfolio would be a comprehensive overview of the company's products and services, and a functional philosophy would be more about the company's values and principles.

"Holiday Inn Burlington Is Dedicated to Providing Quality Hospitality Product