Pete's Frootique (independent grocer in Halifax)has a piano player in the store,complimentary boxes of raisins,and even individual fresh-cut sunflowers.Because they want customers to have an enjoyable shopping experience,they are said to be engaged in:

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Pete's Frootique is focused on creating a positive and enjoyable shopping experience for their customers, which falls in the realm of customer experience management. Customer loyalty management and customer relationship management are more focused on maintaining and strengthening relationships with existing customers, while market relationship management refers to building relationships with external partners and stakeholders in the market.

Pete's Frootique (Independent Grocer in Halifax)has a Piano Player in the Store,complimentary