One of the daily, delicate balancing acts that logistics managers have to perform involves the trade-off between customer satisfaction and cost to serve.

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Logistics managers need to balance the satisfaction of their customers with the cost of providing that satisfaction. They may have to provide faster delivery times, more frequent deliveries, or other value-added services that can come at a higher cost. However, they also have to control costs to ensure profitability for their company. Therefore, they need to strike a balance between these two factors.

One of the Daily, Delicate Balancing Acts That Logistics Managers