Standing in line to buy a ticket for a movie where there are multiple windows at which to buy tickets is which type of queuing system line structure?
A)Single channel, single phase
B)Single channel, multiphase
C)Multichannel, single phase
D)Multichannel, multiphase
E)None of these

Question

Quizplus · Accepted Answer

The scenario described fits the definition of a multichannel, single phase queuing system, as there are multiple channels (ticket windows) through which customers can be served, but they are all for the same service (ticket purchase) and there is no separate phase for each customer (such as a separate line for VIPs).

Standing in Line to Buy a Ticket for a Movie