In the design of retail service layouts, the term "ambient conditions" could refer to which of the following?
A) Temperature
B) How much money a customer spends
C) How long the customer stays
D) Employee morale
E) Customers' perceptions of the service

Question

Quizplus · Accepted Answer

Ambient conditions refer to the physical qualities of the environment in which the service is delivered, such as lighting, temperature, and noise levels. Out of the given options, only temperature fits this description.

In the Design of Retail Service Layouts, the Term "Ambient