Jackie works in the finance department at the home office of a large retailer. Her main responsibility is to watch department expenditures and find ways to cut costs whenever possible. Tim, the marketing director for the same company, shares information with Jackie only when necessary. He finds her inflexible, and not understanding of what it takes to roll out a new product line. Jackie and Tim typify a disadvantage of departmentalization.

Question

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The scenario describes a lack of communication and cooperation between departments, which is a common disadvantage of departmentalization. Jackie and Tim's different perspectives and approaches to their jobs highlight the importance of departments working together towards a common goal.

Jackie Works in the Finance Department at the Home Office