As a middle manager for her firm, Tori just finished comparing the results of a promotional campaign with the outcome expectations. The next step in the control process is:
A) monitor and record actual performance.
B) set up contingency plans.
C) communicate results and deviations with management and employees involved.
D) establish discipline committees to decide on dismissals.

Question

Quizplus · Accepted Answer

The next step in the control process is to communicate the results and deviations with management and employees involved, which is essential for taking corrective actions and improving future performance. Monitoring and recording actual performance and setting up contingency plans are necessary but come before communicating results. Establishing discipline committees to decide on dismissals is not a relevant step in this context.

As a Middle Manager for Her Firm, Tori Just Finished