Current measures of productivity in the service sector provide an accurate measure of changes in the quality of output.

Question

Quizplus · Accepted Answer

Current measures of productivity in the service sector do not necessarily capture changes in the quality of output. Traditional measures of service sector productivity such as output per worker or output per hour may not account for factors such as customer satisfaction or the experience of the service encounter. Therefore, while these measures can provide information on the quantity of output, they may not accurately reflect changes in the quality of output.

Current Measures of Productivity in the Service Sector Provide an Accurate