Having a well-designed website will increase customers' confidence, attitude and satisfaction and lower perceived risk, leading to increased _______ intention.

Question

Quizplus · Accepted Answer

The sentence mentions that a well-designed website can increase customers' confidence and lower perceived risk, which ultimately leads to increased purchase intention. Option A (improvement) is too vague and does not address the specific outcome mentioned in the sentence. Option B (sales) is related to purchase intention, but it is more specific to the seller's perspective rather than the customers' attitude towards the website. Option D (visitor) is irrelevant to the sentence, as it does not address the impact of a well-designed website on customers' behavior.

Having a Well-Designed Website Will Increase Customers' Confidence, Attitude and Satisfaction