Twitter is often used to participate in customer conversations and to provide customer service and engage in _______ management.

Question

Quizplus · Accepted Answer

Reputation management refers to the process of monitoring and influencing how a brand is perceived by its customers and stakeholders. Twitter is a popular platform for companies to engage with their customers and address any concerns or issues they may have, which can help improve their reputation.

Twitter Is Often Used to Participate in Customer Conversations and to Provide